Protect your health and make the most of your High Option benefits.
Manage your High Option plan, see benefit and eligibility information, and find doctors with your member portal and app.
We’re here to answer questions about your High Option plan, help you find care, and maximize your benefits.
Your plan features the nationwide UnitedHealthcare network, with access to 1.7+ million providers and more than 5,000 hospitals and care facilities—and no referrals are needed.
Gain valuable insights into your well-being and get a personalized plan for achieving your physical and mental health goals. Log in to your member portal to get started.
Receive preventive care at no additional cost when you visit an in-network provider. Find out what services are recommended for you and your family members.
Take control of your health and get personalized recommendations for preventive care. Receive guidance on screenings, vaccines, and healthy lifestyle tips tailored for you.
Get answers to your health questions 24 hours a day. Registered nurses are available to discuss medical concerns and provide information about healthcare issues.
Call 911 for a true emergency.
To help you feel more in control of your emotional well-being, your plan offers mental health and substance use services through Behavioral Health Solutions. Contact APWU Health Plan to find a provider.
Express Scripts manages prescription drug benefits for High Option members.
Estimate costs before you see a doctor or get care. Search for providers and facilities in the network, and narrow your results by specialty, procedure, or doctor.
Log in with your member ID and date of birth. Find your member ID on your Health Plan ID card or by logging in to your member portal.
Connect with a doctor by phone or video without leaving home. Doctors can treat a wide range of health conditions and prescribe medications.
Your first two Virtual Visits are free. After that, you have a copay of just $10 per visit.
To start your Virtual Visit, call:
Call 911 for a true emergency.
Nurses are available to help you find providers, answer questions about benefits, assist with ongoing care, and educate you about plan resources and programs, including:
To take advantage of these benefits, call:
Learn more about your health management programs.
Find possible diagnoses for a wide range of health issues. Talk to your doctor if you feel you have a serious medical problem.
Staying connected to members is our priority. Please take a moment to share your preferred methods of communication. Thank you for giving us an opportunity to better serve you.
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APWU Health Plan Holiday Office Hours
The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.
Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.
