Explore the added benefits of our High Option postal plan

Behavioral health & substance use care

Access confidential services through Behavioral Health Solutions.

Health management programs

Take care of yourself with health and wellness programs.

Maven

On-demand virtual support for all your pregnancy and postpartum needs.

Cancer Centers of Excellence

Receive a higher level of benefits for treatment.

Hearing tests & hearing aids

Start your journey to better hearing.

Maternity support program

Get personal support for prenatal, delivery, and postnatal care.

Gender-affirming care

Explore benefits for gender dysphoria treatment.

Clinical resources & special programs

Find answers to your questions about benefits.

Infertility services

Seek medical help on your journey to becoming a parent.

Omada program for weight loss

Get the help you need to create healthier behaviors.

Need help finding a health plan that’s right for you?

Download and access Health Plan resources

View all Health Plan Resources

Behavioral health & substance use care

To help you feel better and more in control of your emotional well-being, the Consumer Driven Option offers confidential mental health and substance use services through Behavioral Health Solutions.

The UnitedHealthcare network features 390K+ behavioral health providers who can help you find the support you need to:

To find a mental health or substance use disorder treatment provider, call APWU Health Plan or locate a provider in the High Option national network:
Access behavioral health care 24/7
With Virtual Behavioral Health Care, you can talk to a behavioral health professional without leaving home. Help is completely confidential.

Health management programs

Rally®

Rally is a digital health experience that offers personalized recommendations to help you move more, eat better, and feel great. It even rewards your progress with Rally Coins, which you can use to contribute to a charity.

One Pass Select™

One Pass Select is a fitness and well-being subscription-based network that provides access to over 16,000 gyms and studios. Members can use multiple locations during the same month and change locations at any time. Choose from five membership tiers, with the option to change tiers monthly.

The digital membership tier provides discounted access to thousands of on-demand and live-streaming exercise classes through fitness apps. Select tiers offer free access to convenient grocery and household item delivery services. To enroll:

If you’re visiting One Pass Select for the first time, you’ll need to register with your APWU Health Plan member ID, which you can find on your ID card or by logging in to your member portal.

Additional assistance is available:

Maven

Maven provides free, 24/7 virtual support for pregnancy, postpartum, and returning to work after parental leave. Take advantage of:

Quit For Life® smoking cessation

A wellness coach can help you move beyond tobacco and take control of your health. The Quit For Life program includes counseling by phone, group therapy sessions, or educational sessions with a doctor.

FDA-approved prescription drugs and over-the-counter drugs to treat tobacco dependence are also available for those age 18 or older.

For more information or to enroll:

Maven

Maven provides free, 24/7 virtual support for pregnancy, postpartum, and returning to work after parental leave. Take advantage of:

Cancer Centers of Excellence

As a member of the High Option, you have access to designated Cancer Centers of Excellence. With pre-approval, you pay only 5% of the treatment costs at these in-network designated centers.

Before obtaining covered services, you must contact UnitedHealthcare. To receive the higher level of benefits for a cancer-related treatment, you are required to visit a designated facility.

Hearing tests & hearing aids

Consumer Driven Option and High Option plans cover diagnostic hearing tests every two years and hearing aids every three years. For hearing tests, members pay 15% of the Plan allowance, while hearing aids are covered up to $1,500.

UnitedHealthcare Hearing

In addition, you can access more than 2,000 name-brand models and styles of hearing aids at significant savings through UnitedHealthcare Hearing.

Choose virtual care with hearing aid home delivery or in-person care at more than 7,000 hearing providers nationwide. Plus, get in-person or virtual support for every stage or your hearing health journey.

Maternity support program

Under family enrollment, this program provides complete maternity care, including prenatal, delivery, postnatal, and an initial exam of your newborn. Benefits include:

Transition of care rules for members who are pregnant

If you are pregnant and lose access to your specialist based on the circumstances listed below, you can continue to see your specialist and your PPO benefits will continue until the end of your postpartum care, even if it is beyond the 90 days:
You may be able to continue seeing your specialist and receiving any PPO benefits for up to 90 days after you receive notice of the change.
For more information:

Gender-affirming care

APWU Health Plan recognizes that transgender, non-binary, and other gender diverse members require healthcare delivered by providers experienced in gender affirming health. Gender-affirming services include:
Gender-affirming surgery benefits are only available for the diagnosis of gender dysphoria. You must call UnitedHealthcare before receiving gender-affirming surgery. Failure to do so will result in a minimum $500 penalty for an inpatient hospital stay.

Clinical resources & special programs

As a High Option member, nurses are available to help you find providers, answer questions about benefits, assist with ongoing care, and educate you about plan resources and programs, including:
Other programs include treatment decision support, personal health support, and transplant resources services.
For more information or to enroll:

Infertility services

Infertility is a struggle. When you want to start or expand your family but have been unable to conceive within a reasonable period of time, it can affect your emotional health.

For members who are ready to seek medical help on the journey to becoming a parent, the Consumer Driven Option and High Option plans cover a range of services to diagnosis and treat infertility, including fertility preservation procedures.

When to see a healthcare provider for infertility

People under the age of 35 who aren’t pregnant after one year of trying should consider seeing a healthcare provider. If you’re over 35 years of age, you may want to seek evaluation after six months of trying. Your chances of getting pregnant decrease with age.

Omada program for weight loss

Omada program for weight loss

This virtual health program can help you lose weight and create healthier behaviors through support with personal health coaches and easy monitoring with free smart devices. You also have access to peer groups and online communities.

If you are clinically eligible and prescribed a weight loss medication, participation in the Omada weight loss program will be required each month to continue authorization of the weight loss medication. You must engage on the smart device provided by Omada through the Omada app.

For more information:

APWU Health Plan Holiday Office Hours

The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.

Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.