Answers to frequently asked questions
We’re here to help you choose a plan that’s right for you and understand your coverage options.
Find a health plan that’s right for you
We’re here to help you figure out which health plan is right for you. Let’s get started.
Home › Postal health plans › Postal Consumer Driven Option › Postal Consumer Driven Option added benefits
WE WANT YOUR FEEDBACK
Your feedback is valuable to us. Help us improve by sharing your thoughts.
Contact us
©2025 APWU Health Plan | All rights reserved.
To help you feel better and more in control of your emotional well-being, the Consumer Driven Option offers confidential mental health and substance use services through Behavioral Health Solutions.
The UnitedHealthcare network features 390K+ behavioral health providers who can help you find the support you need to:
Rally is a digital health experience that offers personalized recommendations to help you move more, eat better, and feel great. It even rewards your progress with Rally Coins, which you can use to contribute to a charity.
The program includes counseling by phone, group therapy sessions, or educational sessions with a doctor, along with FDA-approved drugs to treat tobacco dependence for those age 18 or older.
Members can order prescription drugs through Optum Rx by mail or over-the-counter drugs through UnitedHealthcare.
Maven provides free, 24/7 virtual support for pregnancy, postpartum, and returning to work after parental leave. Take advantage of:
As a member of the Consumer Driven Option, you have access to designated Cancer Centers of Excellence around the country. With pre-approval, you pay 10% of the Plan allowance for in-network care.
The Health Plan will only pay the higher level of benefits if UnitedHealthcare provides the proper notification to the designated facility/provider performing the services.
Consumer Driven Option and High Option plans cover diagnostic hearing tests every two years and hearing aids every three years. For hearing tests, members pay 15% of the Plan allowance, while hearing aids are covered up to $1,500.
In addition, you can access more than 2,000 name-brand models and styles of hearing aids at significant savings through UnitedHealthcare Hearing.
Choose virtual care with hearing aid home delivery or in-person care at more than 7,000 hearing providers nationwide. Plus, get in-person or virtual support for every stage or your hearing health journey.
Access the information and resources you need for everything from planning for a pregnancy to postpartum care.
Start by taking a short maternity support assessment. Based on your responses, a maternity nurse may reach out to you. You’ll also have 24/7 access to content and online video courses.
In addition, you can access more than 2,000 name-brand models and styles of hearing aids at significant savings through UnitedHealthcare Hearing.
Choose virtual care with hearing aid home delivery or in-person care at more than 7,000 hearing providers nationwide. Plus, get in-person or virtual support for every stage or your hearing health journey.
Infertility is a struggle. When you want to start or expand your family but have been unable to conceive within a reasonable period of time, it can affect your emotional health.
For members who are ready to seek medical help on the journey to becoming a parent, the Consumer Driven Option and High Option plans cover a range of services to diagnosis and treat infertility, including fertility preservation procedures.
APWU Health Plan Holiday Office Hours
The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.
Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.