Make the most of your Postal Service Health Benefits (PSHB) Program benefits.
As an active postal worker, there are two times you can enroll in APWU Health Plan:
Enroll by mail: Download and complete the health benefits election form (SF 2809) and send certified with tracking to:
FEHB / USPS HB Open Season
PO Box 971000
Greensboro, NC
27497-1000
Enroll by fax: Send your completed form to 1-651-456-6610.
As a PSE, after one year of service, when you enroll in the Consumer Driven Option, the U.S. Postal Service pays 75% of the premium. With other plans, you would pay 100% of the premium.
Enroll online: Sign up for your new plan through LiteBlue .
Have trouble enrolling online? For assistance, contact the Human Resources Shared Services Center at 1-877-477-3273.
Enroll by mail: Download and complete the required forms:
Employee Cost Acknowledgement
PostalEASE Worksheet
PS Form 8141: Sufficient earnings requirements
PS Form 8202: Pre-tax election/waiver
Send your completed forms certified or with tracking to:
Shared Services Benefits and Compensation
PO Box 970400
Greensboro, NC 27497-1000
Enroll by fax: Send your completed forms to 1-202-268-0359
If applicable, please include your current FEHB insurance code (from your paystub or LiteBlue) in Part B and your new PSHB code in Part C. (Note that the form heading incorrectly says, FEHB Plan.)
Enroll by mail: Download and complete the health benefits election form (SF 2809) and send certified with tracking to:
Office of Personnel Management
Open Season Processing Center
PO Box 5000
Lawerence, KS 66046-0500
Use these PSHB codes when you enroll in APWU Health Plan:
Self
23A
Self + One
23C
Self & Family
23B
Self
23D
Self + One
23F
Self & Family
23E
Congratulations on your new position with the U.S. Postal Service. Whether you’re a career employee or postal support employee, APWU Health Plan offers affordable, comprehensive coverage to protect your health.
If you leave the Postal Service—or lose coverage because you no longer qualify as a family member—you may be eligible for temporary continuation of coverage (TCC).
For questions about the High Option or Consumer Driven Option, contact APWU Health Plan to speak with a customer service representative:
8:30 am – 6:30 pm ET, Monday – Friday
If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.
For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:
Contact USPS by email:
Contact the PSHB Helpline by email:
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New career employees:
Download and complete the health benefits election form (SF 2809) to:
Get the TCC booklet (RI 79-27) from OPM to find out what you need to do to enroll.
Buy coverage through the Health Insurance Marketplace
Depending on your income, you could be eligible for a tax credit that lowers your monthly premiums. Visit the Health Insurance Marketplace to compare plans and see what your premium, deductible, and out-of-pocket costs would be before you decide to enroll.
If you qualify for coverage under another group health plan (such as your spouse’s plan), you may be able to enroll in that plan, as long as you apply within 30 days of losing PSHB Program coverage.
APWU Health Plan Holiday Office Hours
The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.
Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.
