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Consumer Driven Option 2024
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Consumer Driven Option
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To help you feel better and more in control of your emotional well-being, the Consumer Driven Option plan offers mental health and substance use services through UHC Behavioral Health Solutions. As a member, you will have access to 305K+ behavioral health providers in the UnitedHealthcare network.
Providers are trained to offer the confidential support you need to do all of this and more:
- Manage stress and anxiety
- Cope with depression
- Address the challenges of adoption
- Access caregiver support
- Treat substance use disorders
Access behavioral health care 24/7
With Virtual Behavioral Health Care, you can talk to a behavioral health professional without leaving home. Help is completely confidential. Consumer Driven Option members pay 15% of the plan allowance for outpatient treatment, diagnostics and inpatient services.
To find a network provider, call 1-800-718-1299 or visit your member website.
Precertification for inpatient services is required
Before going to the hospital, you or a family member can call UHC Behavioral Health Solutions at 1-800-718-1299, and they will assist you in identifying the closest hospital in your network that is most suited to your needs.
Precertification Instructions