Tools and links for your Consumer Driven Option federal health plan

Protect your health and make the most of your Consumer Driven Option benefits.

Log in to your member portal

Manage your Consumer Driven Option plan, see benefit and eligibility information, and find doctors with your member portal and app.

Contact member support

We’re here to answer questions about your Consumer Driven Option plan, help you find care, and maximize your benefits.

Consumer Driven Option provider directory

Your plan features the nationwide UnitedHealthcare network, with access to 1.7+ million providers and more than 5,000 hospitals and care facilities—and no referrals are needed.

Complete your health risk assessment

Gain valuable insights into your well-being and get a personalized plan for achieving your physical and mental health goals. Log in to your member portal to get started.

Access preventive care services

Receive preventive care at no additional cost when you visit an in-network provider. Find out what services are recommended for you and your family members.

Stay up to date on preventive care with MyHealthfinder

Take control of your health and get personalized recommendations for preventive care. Receive guidance on screenings, vaccines, and healthy lifestyle tips tailored for you.

Consumer Driven Option pharmacy account

OptumRx provides prescription medication coverage for your Consumer Driven Option plan. Log in to see coverage details, order medications by mail, and more.

Compare prices for prescription drugs

Visit the OptumRx Drug Pricing Tool to compare the prices of medications.

Mental health and substance use disorder resources

To help you feel more in control of your emotional well-being, your plan offers services through Behavioral Health Solutions. To find a provider:

Virtual Visits

Connect with a doctor by phone or video without leaving home. Doctors can treat a wide range of health conditions and prescribe medications.

You’ll pay just 15% of the Plan allowance through Amwell, Teladoc, and Doctor on Demand, less than the cost of an in-person office visit.

To start your Virtual Visit, log in to your member portal.

Call 911 for a true emergency.

Online clinical resources

Nurses are available to help you find providers, answer questions about benefits, assist with ongoing care, and educate you about plan resources and programs, including:

To take advantage of these benefits, log in to your member portal.

Learn more about your health management programs.

Online symptom checker

Find possible diagnoses for a wide range of health issues. Talk to your doctor if you feel you have a serious medical problem.

How do you want to communicate with us?

Staying connected to members is our priority. Please take a moment to share your preferred methods of communication. Thank you for giving us an opportunity to better serve you.

Download and access Health Plan resources

APWU Health Plan Holiday Office Hours

The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.

Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.