Answers to frequently asked questions
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Home › Federal enrollment support
Make the most of your Federal Employees Health Benefits (FEHB) Program benefits.
You don’t need to work for the U.S. Postal Service to choose APWU Health Plan. As part of enrollment, you will become an associate member of the American Postal Workers Union and be billed a $35 fee each year.
As an active federal employee, there are two times you can enroll in APWU Health Plan:
Use these FEHB codes when you enroll in APWU Health Plan:
Self
471
Self + One
473
Self & Family
472
Self
474
Self + One
476
Self & Family
475
For questions about the High Option or Consumer Driven Option, contact APWU Health Plan to speak with a customer service representative:
8:30 am – 6:30 pm ET, Monday – Friday
If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.
For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:
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APWU Health Plan Holiday Office Hours
The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.
Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.