Feel free to contact PSHB Program customer support by phone or email:
PSHB Helpline
7 am – 8:45 pm ET, Monday – Friday
Active postal employees
Contact USPS by email:
All others
Contact the PSHB Helpline by email: PSHBHelpline@opm.gov
PSHB Program information and resources are also available online:
Enroll in your PSHB health plan during Open Season: PSHB Open Season enrollment system
Access key information about the PSHB Program: Postal Service Health Benefits (PSHB) Program