I have a question about my High Option coverage. What’s the best way to contact APWU Health Plan? 

If you have questions about your High Option benefits, please submit a coverage inquiry form. We’re here to help you understand coverage details, including: 

  • Medical care 
  • Surgery 
  • Dental care 
  • Maternity care 
  • Mail order & retail prescriptions 
  • Well-child care 
  • Behavioral health & substance use 
  • Accidental injury 
  • Tobacco cessation 
  • Medicare 
  • Durable medical equipment 
  • Skilled nursing 
  • Billing errors 

APWU Health Plan Holiday Office Hours

The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.

Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.